Last updated: 7 April 2026
1. Who we are
This website is operated by Vigilis Lda, a company registered in Portugal (Company No. 509503128), with registered address at Rua Trabalhador 434, Mozelos, 4535-210, Portugal.
We manufacture and supply tree shelters and related products to distributors, forestry professionals, and land managers across the UK, Europe, and beyond. Our website address is https://vigilistreeshelters.com.
For any privacy-related enquiries, please contact us at: sales@vigilistreeshelters.com
2. What personal data we collect and why
2.1 Contact form submissions
When you use the contact form on this website, we collect your name, email address, and the content of your message. We use this information to respond to your enquiry. The legal basis is our legitimate interest in responding to business communications.
2.2 Distributor Enquiry form
When you submit a Distributor Enquiry, we collect your name, company name, email address, telephone number, country, and any details you provide about your business. We use this information to assess and respond to distributor applications. The legal basis is legitimate interest in developing our distribution network, or — where a commercial relationship is being initiated — the performance of a pre-contractual step.
2.3 Newsletter sign-ups
If you choose to subscribe to our newsletter, we collect your email address. We will use it to send you product updates, technical articles, and company news. The legal basis is your consent. You may withdraw consent at any time by clicking the unsubscribe link in any newsletter email or by contacting us directly.
2.4 Server logs and security
Our web server automatically records standard access log information including your IP address, browser type, referring URL, and pages viewed. This data is used solely for security monitoring and is not used for tracking or profiling.
3. Data processors and third parties
We share personal data only with the following processors, who act on our instructions and are bound by appropriate data processing agreements:
- Brevo (Sendinblue SAS) — our email delivery and newsletter platform, headquartered in France (EU). Brevo processes email addresses submitted via newsletter sign-ups and handles delivery of transactional emails triggered by contact form submissions. Brevo is GDPR-compliant. See Brevo’s privacy policy.
- Kinsta Inc. — our managed WordPress hosting provider. Server infrastructure is located within the EU/EEA. See Kinsta’s privacy policy.
We do not sell, rent, or trade personal data with third parties for marketing purposes.
4. Analytics and cookies
This website does not currently use analytics tracking. We intend to implement Google Analytics 4 (GA4) in the future; this will only be activated after a compliant cookie consent mechanism is in place and will be subject to your consent before any data is collected. Please see our Cookie Policy for details of the cookies currently in use.
5. How long we retain your data
- Contact and enquiry form data: Retained for up to 3 years from the date of submission, or until the enquiry is resolved and no longer commercially relevant, whichever is sooner.
- Distributor enquiry data: Retained for up to 5 years from the date of submission in case a commercial relationship is established.
- Newsletter subscriber data: Retained for as long as you remain subscribed. If you unsubscribe, your email address will be suppressed from our mailing list and removed from active records within 30 days.
- Server logs: Retained for a maximum of 90 days.
6. International transfers
Vigilis Lda is established in Portugal and processes data within the European Economic Area (EEA). Where data is transferred outside the EEA (for example, by our hosting or email processors), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
For users accessing this website from the United Kingdom, we comply with the UK GDPR and the Data Protection Act 2018 in addition to EU GDPR requirements.
7. Your rights
Under the GDPR (and UK GDPR), you have the following rights regarding personal data we hold about you:
- Right of access — to request a copy of the personal data we hold about you.
- Right to rectification — to request correction of inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”) — to request deletion of your data, subject to our legal obligations.
- Right to restriction of processing — to request that we limit how we use your data in certain circumstances.
- Right to data portability — to receive your data in a structured, machine-readable format where processing is based on consent or contract.
- Right to object — to object to processing based on legitimate interests.
- Right to withdraw consent — where processing is based on consent, to withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at sales@vigilistreeshelters.com. We will respond within 30 days.
8. Right to lodge a complaint
If you believe we have not handled your data correctly, you have the right to lodge a complaint with a supervisory authority:
- Portugal: CNPD (Comissão Nacional de Proteção de Dados) — www.cnpd.pt
- United Kingdom: ICO (Information Commissioner’s Office) — ico.org.uk
9. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect any changes. We encourage you to review this page periodically.